Due to difference in monitor setting and light setting when taking photos, the colors of the real items may a little differ from the pictures.
PAYMENT METHOD
We accept PayPal Only.
PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances.
SHIPPING & HANDLING
We ship to worldwide.
We ship your order within 2 business days after your payments.
Estimated Delivery Time
1) Asia : 8 ~ 15 business days
2) United states, Canada, Europe : 10 ~ 25 business days
3) Russian Federation, South America, Africa : 20 ~ 40 business days
* It may take up to 8 weeks due to strict custom inspection.
RETURN POLICY
We do quality check before sending out items.
Only if you received defective products, please return within 14 days from the date you received the item and we will replace them for you.
Buyers are responsible for shipping and handling fees on return items under any circumstances.
OTHER POLICIES
We are not responsible for any custom duty or import tax.
Anonymous (verified owner) –
Its soo cute and the shipping was so fast love it
Laura (verified owner) –
The customer service was very good and all my questions about shipping were immediately answered. The product itself is super cute!
I can only recommend buying here
Anonymous (verified owner) –
Brilliant quality very happy
Anonymous (verified owner) –
I love my koya standing doll so much ! Shipping was fast and costumer service is amazing too !
Sabina Gniewek (verified owner) –
KOYA is wonderful.
Sophia (verified owner) –
Even though one product ended up being sould out I was contacted pretty quickly and the partial refund was also processed in an equally fast manner. Overall I’d definitely order again from here!
FUMIKA N. (verified owner) –
Very cute and soft to the touch.