Due to difference in monitor setting and light setting when taking photos, the colors of the real items may a little differ from the pictures.
PAYMENT METHOD
We accept PayPal Only.
PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances.
SHIPPING & HANDLING
We ship to worldwide.
We ship your order within 2 business days after your payments.
Estimated Delivery Time
1) Asia : 8 ~ 15 business days
2) United states, Canada, Europe : 10 ~ 25 business days
3) Russian Federation, South America, Africa : 20 ~ 40 business days
* It may take up to 8 weeks due to strict custom inspection.
RETURN POLICY
We do quality check before sending out items.
Only if you received defective products, please return within 14 days from the date you received the item and we will replace them for you.
Buyers are responsible for shipping and handling fees on return items under any circumstances.
OTHER POLICIES
We are not responsible for any custom duty or import tax.
ana-ann-lvc (verified owner) –
Arrived in perfect condition. Excellent! Hope to buy again soon
btsindonesia (verified owner) –
Thank you.
littlelou1992 (verified owner) –
Kooky came in its original packaging and was here quicker than expected. You can’t go wrong ordering any of these cushions, they’re soft and cuddly and perfect. Shipping and handling was great.
iakksk1105 (verified owner) –
Perfect in every way! Thank you!
Emily (verified owner) –
So glad i bought it!!
Anonymous (verified owner) –
It’s so cuuuute and soft!!Delivery was fast and no problem ?
lisette d. (verified owner) –
Loved it!!! Bigger than I expected, very happy with my purchase 😀
sana K. (verified owner) –
Perfect ??
Anonymous (verified owner) –
They’re official! It took about a week to receive them which was honestly pretty fast. I’m very happy with the purchase (um how could I not? All of the BT21 characters are so cute)