Due to difference in monitor setting and light setting when taking photos, the colors of the real items may a little differ from the pictures.
PAYMENT METHOD
We accept PayPal Only.
PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances.
SHIPPING & HANDLING
We ship to worldwide.
We ship your order within 2 business days after your payments.
Estimated Delivery Time
1) Asia : 8 ~ 15 business days
2) United states, Canada, Europe : 10 ~ 25 business days
3) Russian Federation, South America, Africa : 20 ~ 40 business days
* It may take up to 8 weeks due to strict custom inspection.
RETURN POLICY
We do quality check before sending out items.
Only if you received defective products, please return within 14 days from the date you received the item and we will replace them for you.
Buyers are responsible for shipping and handling fees on return items under any circumstances.
OTHER POLICIES
We are not responsible for any custom duty or import tax.
MGAcabado (verified owner) –
I ordered Koya to help complete my collection, and I’m so surprised that he is super soft just like RJ. Koya came along with other items from this website. The packages arrived on time and I can see it was packed with care. I will continue to order from here 😀
Also, I ordered a jumbo size Cooky doll though their IG at the time and was very impressed with their fast response. The jumbo ones are expensive, but are very worth it! I highly recommend them if you like hugging bit plushies 😀
PinkTeaAtNoon (verified owner) –
I ordered Van and Mang and both are so soft and cute. Package arrived really quick as always and was well packed.
You can’t go wrong in ordering any of the BT21 plush dolls or cushions.
lalih.kurt97 (verified owner) –
It is as described and looks amazing. And they reply very fast! Thank you ?
Danielle Shirley (verified owner) –
I bought a RJ plush doll because I saw the Instagram ad and took a chance. I saw there was only 5 in stock at the time, and guess what? I got RJ yesterday and love him and it is official and everything. The BT21 box was wrapped with the covering still on it, and the stickers were sealed and everything. I’m super happy about my new RJ, and have been looking for a real RJ for over a year.
Anonymous (verified owner) –
I ordered RJ standing doll. I can tell they are official. I love them so much even tho it took some time to get here due to shipping restrictions and everything but I received them very safely. ??
Monique Lumague (verified owner) –
took a while to come but it’s okay
Anonymous (verified owner) –
Item arrived in perfect condition
devikaj94 (verified owner) –
Fast shipping, great quality and Official item. Love it!!
Anonymous (verified owner) –
Great
Anonymous (verified owner) –
It’s very nice, and so cute!
Thank you very much.
Hannah Shoulders (verified owner) –
I ordered RJ and he is super cute. Packing was great and the order was shipped promptly. Price of the plushie was cheaper than other reseller sites I’ve seen, however the shipping fees are quite expensive.
Marilyn M. (verified owner) –
love them.